Caño Cristales – The most beautiful river in the world awaits you.

You can easily book through our different customer service channels. Contact us via WhatsApp, phone call, email, or directly through our website. One of our travel advisors will guide you step-by-step to choose your destination, travel dates, type of accommodation, and included services. Once the details are confirmed, you’ll receive a secure payment link and all the necessary information to finalize your booking.

At Summers Tours, we accept multiple payment options for your convenience: bank transfers, debit and credit cards (Visa, Mastercard, American Express), deposits, and financing or installment payment options through financial partners. Ask about our current promotions and available payment plans.

Absolutely! You can personalize your package by selecting the travel dates that best fit your schedule, adjusting the number of nights, choosing your preferred hotel type, specific activities, or even adding extra destinations. We also offer options for travelers with special needs, family groups, or celebration trips. Our team will design a tailor-made experience just for you.

You’ll generally need a valid passport with at least six months of validity from your travel date. Depending on the destination, you may also need a visa, vaccination certificate (such as yellow fever), or other entry requirements. Our advisors will inform you exactly what you need based on your nationality and destination country.

At Summers Tours, we provide complete guidance on entry requirements for each destination. We’ll let you know if you need a visa, whether you can apply online, if a consular appointment is required, or if you must present additional documentation. We also provide information about mandatory or recommended vaccines, medical certificates, and current immigration policies.

We understand that unexpected situations can occur. That’s why we offer flexible change and cancellation policies depending on the service provider and the type of booking. In some cases, a fee or administrative charge may apply. We’ll always provide clear information before you confirm your purchase and assist you with any changes or rescheduling.

Yes, we offer travel insurance that includes international medical coverage, trip cancellations, lost luggage, legal assistance, and more. It can be included in your travel package or purchased separately. We highly recommend having travel insurance—especially for international trips—so you can travel with peace of mind and full support in case of any emergency.

That depends on the destination and the package type. Many of our travel plans include certified local guides for tours and excursions. We also offer full accompaniment from Colombia for group trips or special departures. If you prefer a private guide or someone who speaks your language, we can include that as a personalized service.

We offer family-friendly options, hotels with activities for kids, accessible destinations, and special services for seniors or travelers with reduced mobility. Just let us know your group’s needs, and we’ll adjust the package to ensure everyone enjoys the experience.

We provide a dedicated support line for active travelers. You’ll have our assistance before, during, and after your trip. In case of an emergency, you can reach us via WhatsApp, direct call, or email, and one of our travel advisors will help you right away. If you have travel insurance, you can also access its 24/7 assistance hotline.