San Andrés – The sea of seven colors is waiting for you.

You can easily book through our various customer service channels. Contact us via WhatsApp, phone call, email, or directly through our website. One of our advisors will guide you step by step to select the destination, dates, type of accommodation, and included services. Once the details are confirmed, you will receive a secure payment link and all the necessary information to finalize your booking.

At Summers Tours, we accept various payment methods for your convenience: bank transfers, debit and credit card payments (Visa, Mastercard, American Express), deposits, and we also offer financing or installment payment options through our financial partners. Ask about current promotions or available payment options.

Absolutely! You can customize your package by choosing the dates that best fit your schedule, adjusting the number of nights, selecting the type of hotel, adding specific activities, or even including additional destinations. We also offer options for travelers with special needs, family groups, or celebratory trips. Our team will take care of designing a tailor-made experience for you.

You generally need a valid passport with at least six months of validity from the date of travel. Depending on the destination, a visa, vaccination certificate (e.g., yellow fever), or other additional immigration requirements may also be required. Our advisors will tell you exactly what you need based on your nationality and the country you are visiting.

At Summers Tours, we provide comprehensive guidance on entry requirements for each destination. We inform you if a visa is needed, whether it can be processed online, if a consular appointment is required, or if any additional documents must be presented. We also provide information on mandatory or recommended vaccinations, medical certificates, and current immigration policies.

We understand that unforeseen circumstances may arise. That’s why we have flexible change and cancellation policies depending on the provider and the type of service booked. In some cases, a penalty or administrative fee may apply. We will always inform you clearly before confirming your purchase and assist you in managing any changes or rescheduling.

Yes, we offer travel insurance with international medical coverage, cancellations, lost luggage, legal assistance, and much more. It can be included in your package or arranged as an additional service. We highly recommend traveling with insurance, especially to international destinations, so you can enjoy your trip with peace of mind and support in case of any unforeseen events.

It depends on the destination and the type of package. Many of our packages include certified local guides for the scheduled excursions or tours. We also offer packages with full accompaniment from Colombia for groups or special departures. If you’d like a private guide or one who speaks your language, we can include that as a personalized service.

Of course! Our packages are suitable for all ages. We offer family-friendly options, hotels with activities for children, accessible destinations, and special services for seniors or people with reduced mobility. You just need to tell us about your group’s needs, and we’ll adjust the plan so everyone can enjoy to the fullest.

We have a dedicated support line for active travelers. You’ll be accompanied before, during, and after your trip. In case of any emergency, you can reach us via WhatsApp, direct call, or email, and one of our agents will assist you promptly. Additionally, if you have travel insurance, you can also access their 24/7 assistance line.